Terms of Service

1. Acceptance of terms

By accessing or using this website (kbggroup.co.in), submitting an enquiry, or communicating with us, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with any part of these terms, please do not use the website or our services.

2. Who we are

This website and its services are operated by KBG Infra Solutions Pvt Ltd ("KBG Group", "we", "us", or "our"), a manufacturer of precision-engineered aluminium systems for infrastructure — ventilation louvers, acoustic barriers, architectural facades, dampers, and custom profiles — headquartered in Bengaluru, Karnataka, India. You can reach us at info@kbggroup.co.in.

3. Use of the website

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that breaches applicable laws or regulations;
• Attempt to gain unauthorised access to the website, its servers, or any connected systems;
• Introduce viruses, malware, or other harmful material;
• Copy, scrape, or reproduce content except as permitted below; or
• Use the site to transmit unsolicited or misleading communications.

We may suspend or restrict access to the website at any time without notice for maintenance, security, or other operational reasons.

4. Enquiries & quotations

Information on this website — including product descriptions, specifications, and images — is provided for general information and does not constitute a binding offer. Any enquiry you submit is an invitation for us to provide a quotation.

• Quotations are subject to confirmation and remain valid only for the period stated in the quotation.
• Prices, availability, lead times, and technical specifications may change and are confirmed only in a written quotation or order acceptance.
• A binding contract is formed only when we issue a written order confirmation or proforma invoice and it is accepted.
• All orders are governed by the specific commercial terms agreed in writing for that order, which prevail over these website terms in case of conflict.

5. WhatsApp & communications

When you contact us via WhatsApp, email, or phone, you agree that we may respond through the same channel to handle your enquiry and related follow-ups. By messaging us on WhatsApp you consent to receiving business replies from us on that number.

6. Intellectual property

All content on this website — including text, graphics, logos, the "KBG" brand and marks, images, drawings, technical documents, and page design — is owned by or licensed to KBG Infra Solutions Pvt Ltd and is protected by intellectual property laws. You may view and print pages for your own reference and legitimate business evaluation, but you may not reproduce, republish, distribute, or exploit any content commercially without our prior written permission.

7. Product content & accuracy

We take care to keep product information accurate, but we do not warrant that all content is complete, current, or error-free. Product images and drawings are indicative and may differ from the delivered item. Engineering specifications, performance figures, and compliance references should be confirmed with our technical team for your specific application before you rely on them.

8. Third-party links

Our website may contain links to third-party websites or services that we do not control. We provide these links for convenience only and are not responsible for the content, policies, or practices of any third-party site. Accessing them is at your own risk.

9. Disclaimer of warranties

The website and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Product warranties, where applicable, are set out separately in the written terms for your specific order and are not created by this website.

10. Limitation of liability

To the fullest extent permitted by law, KBG Group shall not be liable for any indirect, incidental, special, or consequential losses, or for any loss of profit, revenue, data, or business, arising out of or in connection with your use of this website or reliance on its content. Nothing in these terms excludes any liability that cannot be excluded under applicable law.

11. Indemnity

You agree to indemnify and hold harmless KBG Infra Solutions Pvt Ltd, its directors, employees, and agents from any claims, damages, or expenses arising from your misuse of the website or your breach of these terms.

12. Privacy

Your use of the website and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including messages you send us on WhatsApp.

13. Governing law & jurisdiction

These terms are governed by the laws of India. Any dispute arising out of or relating to these terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka.

14. Changes to these terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. Contact us

If you have any questions about these Terms of Service, please contact: